The Victorian Healthcare Experience Survey collects and analyses the experience of recent users of Victoria’s public health system. The purpose is to measure, monitor and report on patient experience to support quality improvements.

Since 2014, the VHES program has collected feedback from over 900,000 patients. It currently surveys adult and paediatric patients (and carers) across acute, outpatient, palliative care, ambulance and community settings in over two hundred health services.

Interim results are refreshed nightly and comprehensive results are released quarterly and reported through this results platform.